Privacy Policy

Last Updated: November 19, 2024

1. Introduction

MMALENYALOSHAPPYFACTORY (PTY) LTD ("we," "us," or "our") operates PMO Academy ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Email address
• Password (encrypted)
• Display name (optional)

2.2 Usage Information

We automatically collect information about your interaction with the Service:

• Learning progress (flashcards completed, test scores)
• Device information and browser type
• IP address and approximate location
• Usage patterns and preferences

2.3 Payment Information

Payment information is processed securely by our payment processors. We do not store your complete credit card information on our servers. We receive:

• Transaction confirmations
• Subscription status
• Billing history

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Service
• Process your subscription and payments
• Track and save your learning progress
• Send important updates and notifications
• Respond to your inquiries and support requests
• Improve and personalize your experience
• Analyze usage patterns to enhance the Service
• Prevent fraud and ensure security

4. Data Storage and Security

4.1 Storage Location

Your data is stored using:

• Supabase (authentication and user data)
• Local device storage (learning progress via AsyncStorage)
• Servers located in secure data centers

4.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted password storage
• Regular security audits
• Restricted access to personal information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

5.1 Service Providers

• Supabase (authentication and database services)
• Third-party payment processors (payment processing)
• Vercel (hosting services)

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using the Service, you consent to the transfer of information to countries outside your country of residence, including South Africa and the United States, which may have different data protection rules.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data (data portability)
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at support@pmo-academy.com

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. GDPR and POPIA Compliance

For users in the European Union and South Africa, we comply with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA). This includes:

• Lawful basis for data processing
• Data minimization principles
• Right to be forgotten
• Data breach notifications
• Data Protection Officer contact information

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Material changes will be communicated via email or prominent notice on the Service.

14. PMI Disclaimer

PMO Academy is an independent educational platform and is not affiliated with, endorsed by, or sponsored by the Project Management Institute (PMI®). PMI®, PMP®, CAPM®, PMBOK®, PgMP®, PfMP®, and PMI-ACP® are registered marks of the Project Management Institute, Inc.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: